1. What is the Plagio app?
The Plagio app is a tool designed for parents and caregivers to help detect potential signs of plagiocephaly in infants, a condition often referred to as "flat head syndrome." The app provides a cranial deformation measurement tool as well as information, advice, and resources to raise awareness and guide users about this condition.
2. How does the Plagio app work?
The Plagio app uses photos you take of your baby's head to analyze its shape. It calculates cranial deformation ratios and compares them to reference databases to identify potential signs of plagiocephaly. The app then provides feedback and recommendations based on the analysis.
3. Can the Plagio app replace a medical consultation?
No, the Plagio app is an informational and awareness tool. It does not replace a consultation with a healthcare professional. If you have concerns about your baby’s health, it is essential to consult a pediatrician or specialist.
4. Are my personal data protected?
Yes, we take the protection of your personal data very seriously. All data collected by the app is processed in accordance with our privacy policy and applicable data protection laws, such as the GDPR.
5. How are my photos used?
Photos uploaded to the app are used solely to analyze your baby's head shape to detect signs of plagiocephaly. The images are not shared with third parties without your consent and are securely stored.
6. From what age can I use the app for my baby?
The Plagio app is designed to be used from one month of age up to about 12 months, the period during which plagiocephaly is more likely to develop.
7. What should I do if the app detects signs of plagiocephaly?
If the app detects signs of plagiocephaly, we recommend consulting a pediatrician or specialist for a diagnosis and personalized advice. The app can provide suggestions on how to prevent or correct plagiocephaly, but it cannot replace professional medical advice.
8. Is the app available in multiple languages?
Yes, the Plagio app is available in multiple languages to better meet the needs of users worldwide. You can select your preferred language in your phone's settings, and Plagio will adjust to the selected language. Plagio will display English if your language is not yet supported, and we invite you to contact us in that case.
9. Is the app free?
The Plagio app offers a free version that includes basic features, allowing you to familiarize yourself with the app. However, viewing results requires the purchase of tests within the app.
10. How can I contact customer support if I have a problem?
If you encounter issues with the app or have additional questions, you can contact our customer support via the following email address: support@plagio.ca.
11. Can I use the app on multiple devices?
Yes, you can install and use the Plagio app on multiple devices. However, data is only stored locally, so no data will be shared between devices.
12. Does the app work on all types of smartphones?
The Plagio app is compatible with most recent smartphones running Android. Make sure your device has the latest software updates for optimal performance.